1. Returns

1.1 Eligibility for Returns

We accept returns on products purchased from Shree Beauty Center within [X] days from the date of purchase.

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was purchased.

1.2 Non-Returnable Items

For hygiene reasons, certain items cannot be returned, including but not limited to opened cosmetics, skincare products, and makeup brushes.

2. Refunds

2.1 Refund Process

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

2.2 Refund Exceptions

Shipping charges are non-refundable, and the cost of return shipping is the responsibility of the customer unless the return is due to our error.

Gift cards and promotional items are non-refundable.

3. Exchanges

3.1 Exchanges for Damaged or Defective Items

If you receive a damaged or defective item, please contact us within a day of receiving the product. We will arrange for an exchange or refund, including return shipping costs, if applicable.

4. Additional Information

4.1 Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that you provide accurate shipping information and consider adding package insurance for valuable orders.

4.2 Product Allergies and Reactions

If you experience an allergic reaction or irritation after using one of our products, please discontinue use immediately and consult a healthcare professional. We recommend reviewing the ingredient list and performing a patch test before using new skincare or cosmetic products.

5. Contact Information

For any questions or concerns regarding our return and refund policy, please contact our customer support team at shreebeautycenter29@gmail.com  or 9665188894.