Privacy policy

 

Effective Date: November 2025

Welcome to Shree Beauty.

At Shree Beauty, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and protect customer information when you access our website, place an order, contact customer support, or interact with our services.

By using www.shreebeauty.in, placing an order, or interacting with us, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience, we may collect certain information from customers.

 

Personal Information

We may collect personal details including:

·         Full Name

·         Mobile Number

·         Email Address

·         Billing Address

·         Shipping Address

·         Pincode & Delivery Information

 

Order & Payment Information

We may collect order-related information including:

·         Order history

·         Product preferences

·         Transaction details

·         Payment method used

Important Payment Note:

Shree Beauty does not directly store debit card, credit card, UPI PIN, CVV, OTP, or sensitive payment credentials. Payments are securely processed through trusted payment gateway partners.

 

Technical & Website Usage Information

When customers browse our website, certain information may automatically be collected, including:

·         IP Address

·         Browser Type & Version

·         Device Information

·         Website Activity & Pages Visited

·         Referral Sources

·         Cookies & Session Information

This information helps us improve website performance, security, fraud prevention, and customer experience.

2. How We Use Customer Information

We may use customer information for purposes including:

·         Order processing and fulfillment

·         Shipping and delivery coordination

·         Customer support and issue resolution

·         Order confirmation and updates

·         Refund, exchange, or claim processing

·         Fraud prevention and operational verification

·         Service improvement and customer experience enhancement

·         Promotional communication (where consent is provided)

·         Legal and regulatory compliance

We use customer information only for legitimate business and operational purposes.

3. Sharing of Information

Shree Beauty values customer privacy and does not sell personal customer data to third parties.

However, limited customer information may be shared where necessary with:

Courier & Logistics Partners

For shipping, tracking, and successful delivery of orders.

Payment Gateway Partners

To securely process online transactions.

Technology & Operational Service Providers

For website operations, customer support systems, analytics, fraud prevention, and business functionality.

Legal Authorities

Where disclosure is legally required under applicable law, legal proceedings, fraud prevention, or government requests.

Only limited and operationally necessary information shall be shared.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

·         Improve website performance

·         Enhance customer experience

·         Remember user preferences

·         Analyze traffic and browsing behavior

·         Improve website functionality and advertisements

Customers may control or disable cookies through browser settings. However, some website features may not function properly if cookies are disabled.

5. Data Security

We take reasonable and commercially acceptable measures to safeguard customer information against:

·         Unauthorized access

·         Misuse

·         Data breaches

·         Alteration or destruction

However, customers understand that:

·         No online system or internet transmission can be guaranteed to be completely secure.

·         While we take reasonable precautions, absolute data security cannot be guaranteed.

Customers are advised to keep their account credentials confidential and avoid sharing OTPs or sensitive information.

6. Marketing & Communication

Customers may occasionally receive:

·         Order confirmations

·         Shipping and delivery updates

·         Refund or support-related communication

·         Promotional offers, discounts, or sale announcements

·         Product launches or important service notifications

Customers may opt out of promotional communication at any time by contacting us or unsubscribing where applicable.

Please note that transactional messages related to orders, shipping, refunds, or customer support may still be sent even after opting out of promotional communication.

7. Customer Rights

Customers may have the right to:

·         Access personal information shared with us

·         Request correction or update of inaccurate information

·         Request deletion of account-related information, subject to legal and operational requirements

·         Opt out of promotional communication

Shree Beauty reserves the right to retain certain information where legally required or operationally necessary for fraud prevention, dispute resolution, tax compliance, or transaction history.

8. Third-Party Links & Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or external services.

Please note:

·         Third-party websites operate independently.

·         We are not responsible for the privacy practices, content, policies, or security standards of third-party platforms.

Customers are advised to review the privacy policies of such websites separately.

9. Children’s Privacy

Our website and services are not intended for individuals below the age of 18 years.

We do not knowingly collect personal information from minors.

If we become aware that personal information belonging to a child has been collected unintentionally, reasonable efforts shall be made to remove such information.

10. Fraud Prevention & Security

To protect customers and business operations, Shree Beauty may use customer information for:

·         Identity verification

·         Order validation

·         Fraud detection and prevention

·         Risk assessment

·         Dispute resolution

Suspicious, unverifiable, abusive, or fraudulent activities may result in:

·         Order cancellation

·         COD restriction

·         Account limitation

·         Internal review or legal action where applicable

11. Policy Updates

Shree Beauty reserves the right to update, modify, revise, or discontinue this Privacy Policy at any time without prior notice.

The version available on the website at the time of website use or purchase shall apply.

Contact Us

For privacy-related concerns, customer support, or information requests:

📞 Call: 9665188894
💬 WhatsApp: 8262995121
📧 Email: support@shreebeauty.in

Support Hours

Monday to Saturday: 11:00 AM – 07:00 PM
Sunday: Closed (Non-Working Day)

No customer support assistance shall be available on Sundays or official holidays.

Final Disclaimer

By using www.shreebeauty.in, placing an order, contacting customer support, or using our services, customers acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.