Terms of service

 

Effective Date: May 2026

 

Acceptance of Terms

Welcome to Shree Beauty.

By accessing, browsing, registering, or placing an order on www.shreebeauty.in, customers agree to be legally bound by these Terms & Conditions, along with our:

·         Privacy Policy

·         Return, Exchange & Refund Policy

·         Order, Shipping & COD Policy

If you do not agree to these terms, please refrain from using our website or services.

1. Eligibility to Use Website

By using this website, customers confirm that:

·         They are at least 18 years of age or using the website under parental/guardian supervision.

·         All information provided is accurate, complete, and up to date.

·         They shall not use the website for fraudulent, abusive, unlawful, or malicious purposes.

Shree Beauty reserves the right to restrict or terminate access to any user found violating these terms.

2. Products & Product Information

We strive to provide accurate product information, descriptions, ingredients, specifications, pricing, and images.

However:

·         Product packaging may vary due to manufacturer updates.

·         Shades, fragrance, texture, formulation, or appearance may slightly vary between manufacturing batches.

·         Product images may slightly differ due to lighting, photography, packaging updates, or screen display settings.

·         Imported products may not always follow Indian labeling standards.

Shree Beauty does not guarantee that product descriptions, availability, ingredients, or specifications will always be completely error-free.

Product Suitability Disclaimer

Customers are advised to carefully review:

·         Ingredients

·         Product descriptions

·         Usage instructions

·         Suitability information

before purchase and conduct a patch test wherever applicable.

Shree Beauty shall not be responsible for:

·         Individual skin or hair reactions

·         Allergic reactions

·         Product incompatibility

·         Personal dissatisfaction due to fragrance, texture, or preferences

3. Pricing & Promotional Offers

All prices displayed on www.shreebeauty.in are listed in Indian Rupees (₹).

Shree Beauty reserves the right to:

·         Change product prices without prior notice

·         Modify or discontinue promotions or offers

·         Restrict coupon eligibility or promotional benefits

 

Important Promotional Terms

·         Coupons, promotional discounts, combo offers, freebies, or sale offers are subject to availability and eligibility.

·         Promotional offers cannot be combined unless explicitly mentioned.

·         Discounts, coupon benefits, or promotional adjustments may be proportionately deducted in approved refund situations as per our Return, Exchange & Refund Policy.

 

Pricing Errors

In rare situations involving:

·         Pricing errors

·         Technical glitches

·         Inventory mismatch

·         Incorrect product listings

Shree Beauty reserves the right to:

·         Correct the error

·         Cancel the affected order

·         Contact customers regarding suitable resolution options

even after order placement.

4. Orders & Payment

All orders placed on the website are subject to verification and acceptance.

Shree Beauty reserves the right to:

·         Accept or reject any order

·         Hold suspicious transactions for review

·         Cancel fraudulent or unverifiable orders

·         Restrict COD availability based on operational feasibility or risk assessment

 

Payment Methods

Available payment methods may include:

·         Prepaid Payment

·         Cash on Delivery (COD)

·         Partial COD

Payment method availability depends upon:

·         Delivery location

·         Order value

·         Courier serviceability

·         Operational feasibility

·         Internal risk assessment

Customers agree that payment-related disputes shall be subject to order verification and internal review.

5. Shipping, Delivery & Cancellation

Shipping, delivery timelines, COD eligibility, cancellations, Return-to-Origin (RTO), and customer support terms shall be governed by our Order, Shipping & COD Policy.

Customers are advised to review the policy carefully before placing an order.

 

Important Notes

·         Orders once dispatched cannot be cancelled.

·         Delivery timelines are estimated and may vary due to courier operations, weather, transit disruptions, festive rush, or operational delays.

·         COD availability depends upon courier serviceability and internal operational feasibility.

6. Return, Exchange & Refund

Returns, exchanges, replacements, and refund eligibility shall be governed by our Return, Exchange & Refund Policy.

Customers acknowledge that:

·         Shree Beauty follows a strict No Return & No Refund Policy, except in approved exceptional situations.

·         Replacement shall remain the first resolution preference wherever possible.

·         Refunds (if applicable) shall remain subject to verification and policy eligibility.

7. Intellectual Property Rights

All content available on www.shreebeauty.in, including but not limited to:

·         Brand name

·         Logos

·         Product images

·         Website content

·         Product descriptions

·         Graphics, videos, banners, and creative assets

are the intellectual property of Shree Beauty or their respective owners.

Restrictions

Without prior written permission, customers or third parties shall not:

·         Copy or reproduce website content

·         Download or commercially reuse images or materials

·         Republish, modify, or distribute website content

·         Misuse trademarks, branding, or intellectual property

Unauthorized use may result in legal action where applicable.

8. Prohibited Activities & Website Misuse

Customers agree not to:

·         Use the website for fraudulent or unlawful purposes

·         Place fake, malicious, or abusive orders

·         Misuse promotional offers, coupons, discounts, or refunds

·         Attempt website manipulation, unauthorized access, or operational disruption

·         Engage in abusive, defamatory, threatening, or inappropriate conduct toward support staff

Shree Beauty reserves the right to:

·         Restrict website access

·         Refuse future services or orders

·         Restrict COD availability

·         Cancel suspicious or abusive orders without prior notice

9. Limitation of Liability

Shree Beauty shall not be responsible for:

·         Product suitability concerns

·         Individual skin or hair reactions

·         Allergic reactions or sensitivities

·         Personal dissatisfaction due to fragrance, texture, shade, or formulation preferences

·         Delivery delays beyond our control

·         Customer negligence or incorrect information provided during ordering

·         Technical disruptions, downtime, or website interruptions

To the maximum extent permitted under applicable law, Shree Beauty shall not be liable for:

·         Indirect damages

·         Incidental damages

·         Consequential losses

·         Loss of profits, goodwill, or business opportunities

Customers are advised to carefully review product information and perform patch testing wherever applicable.

10. Fraud Prevention & Order Protection

To protect customers and business operations, Shree Beauty reserves the right to:

·         Verify suspicious orders

·         Hold or cancel risky transactions

·         Restrict COD services

·         Refuse repeated fake orders or policy misuse

·         Cancel unverifiable or suspicious transactions

Fraudulent claims, chargeback misuse, repeated COD refusals, or intentional operational misuse may result in:

·         Permanent customer restriction

·         Cancellation of future orders

·         Legal action where applicable

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from website usage, transactions, or services shall remain subject to the exclusive jurisdiction of the competent courts of Nagpur, Maharashtra.

12. Policy Updates

Shree Beauty reserves the right to modify, update, revise, or discontinue these Terms & Conditions at any time without prior notice.

The version available on the website at the time of purchase or website use shall apply.

Contact Us

For questions, concerns, or support:

📞 Call: 9665188894
💬 WhatsApp: 8262995121
📧 Email: support@shreebeauty.in

Support Hours

Monday to Saturday: 11:00 AM – 07:00 PM
Sunday: Closed (Non-Working Day)

No customer support assistance shall be available on Sundays or official holidays.

Final Disclaimer

By using www.shreebeauty.in, placing an order, or interacting with our services, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions and all related policies of Shree Beauty.